Dear Website User/Customer,
R.Rajesh Exports and/or any of its alliance partners (collectively, “R.Rajesh”,
“we”, “us” or “our”) respect your privacy and take seriously the issue of safeguarding
your privacy online. R.Rajesh Exports wants you to fully understand its privacy
practices. Please read the following privacy policy (this “Privacy Policy”) which
applies to the web site located at www.rrajesh.co and all of R.Rajesh Exports
associated web sites linked to www.rrajesh.co by R.Rajesh Exports as well
as the services accessible there from (collectively, the “Site” or the “Web Site”).
The purpose of this Privacy Policy is to inform you about the types of information
R.Rajesh Exports gathers about you when you visit the Site, how R.Rajesh Exports
may use that information, what choices you have regarding R.Rajesh Exports use of
your information and how you may access information you provide to R.Rajesh Exports.
YOUR USE, VIEWING OR ACCSESSING OF THE SITE IN ANY MANNER WILL CONSTITUTE YOUR ACCEPTANCE
OF THIS PRIVACY POLICY AND THE PRACTICES AND TERMS AND CONDITIONS DESCRIBED HEREIN.
IF YOU DO NOT AGREE WITH OR ACCEPT THIS PRIVACY POLICY OR ANY OF THE TERMS AND CONDITIONS
CONTAINED HEREIN OR ANY POSTED GUIDELINES OR RULES, PLEASE DO NOT USE THE SITE.
R.RAJESH EXPORTS RESERVES THE RIGHT TO CHANGE OR REVISE THIS PRIVACY POLICY AT ANY
TIME BY POSTING CHANGES, REVISIONS OR A NEW PRIVACY POLICY. YOU CAN ACCESS R.RAJESH
EXPORTS PRIVACY POLICY AT ANY TIME AT www.rrajesh.co. YOU’RE CONTINUED USE
OF THE SITE WILL CONSTITUTE YOUR ACCEPTANCE OF ANY CHANGES OR REVISIONS TO, AND
ANY REPLACEMENT OF, R.RAJESH EXPORTS PRIVACY POLICY.
We encourage you to periodically review this Privacy Policy.
For other terms and conditions that apply to your use of the Web Site, please read
the Terms of Use posted
on the site.
Personally Identifiable Information:
The Site is primarily a business to business web site. Hence you can use the Site
only after disclosing who you are or revealing required personally identifiable
information about yourself (and the business entity you represent) and after the
same has been validated by our internal approval process. Personally identifiable
information means any information that may be used to identify you as an individual
or a company, including, but not restricted to, a first, last or business name;
office, billing or other physical address; an e-mail address; phone number or other
contact information; and a credit card number and expiration date. When submitting
personally identifiable information to us, you represent to us that the information
is true, accurate and current in all respects, and you are automatically giving
us your unconditional consent to the collection, storage, use and disclosure of
your personal information as set forth in this Privacy Policy. You shall be responsible
to forthwith inform us of change in your personal information as provided by you
to us.
At various locations on the Site, such as when you contact us, register to use the
Site, log-in to a password protected area, place an online order or make a purchase
through the Site, we may request or provide you with the option to supply us with
certain personally identifiable information. As part of creating an account on the
Site, you may also be requested to provide questions and secret answers, which we
use to help verify your identity and assist in resetting your password. If you do
not want your personally identifiable information collected, please do not submit
it to us. Please keep in mind that if you do not submit personally identifiable
information that is requested of you, you may be unable to access certain locations
and features on the Site. When you provide us with personally identifiable information,
we may use that information to better understand your needs and for the purpose
of operating and improving the Site and our service offerings, programs and your
user experience. We may also use that information to contact you, for example, to
answer a question or respond to a comment you have submitted.
Whenever you provide R.Rajesh Exports with personally identifiable information,
R.Rajesh Exports may use this information to send out communications to you about
itself and its products and services, including but not restricted to information
of new promotions, surveys, contests, sweepstakes or product or service updates.
R.Rajesh Exports may also use your personally identifiable information to improve
and customize the Web Site's content, layout, products and services.
Additionally, if you contact our diamond offices (and provide personally identifiable
information to the office) or submit a request or inquiry through our Web Site,
R.Rajesh Exports will use your personally identifiable information to respond to
your request or inquiry and to update you with any other information that we believe
may be of your interest.
Whenever you place an order with R.Rajesh Exports, we may use your personally identifiable
information to confirm your order, to help prevent and detect abuse or fraud, respond
to your requests or inquiries and update you with any other necessary information
regarding your order that we think would be helpful or interesting to you.
Children’s Personal Information:
The Site is intended for adult users eighteen (18) years of age or over only. R.Rajesh
Exports does not knowingly collect or maintain personal information from children
under the age of thirteen (13) or send them requests for personal information. If
R.Rajesh Exports learns that personally identifiable information of persons less
than thirteen (13) years of age has been collected on the Site, R.Rajesh Exports
will take the appropriate steps to delete that information.
Non-Personally Identifiable Information:
In some cases, when you visit the Site, we may also collect information that is
non-personally identifiable information or technical information that, by it, cannot
be used to identify or contact you. Examples of this type of information include
the type of Internet browser or computer operating system you use, demographic information
(e.g., your age, gender or zip code), the date and time you visited the Site, the
pages you accessed, the name of the web site from which you linked to the Site,
country or residence and other anonymous data. We also may ask for additional information
which you have the option not to provide. We may use non-personally identifiable
information to analyze trends, to gather broad demographic information for aggregate
use and for marketing and promotional purposes. Non-personally identifiable information
is not linked to any personally identifiable information. In order to improve the
Site, we reserve the right to use or disclose non-personal information in any way
we see fit.
Third-party service providers and web sites:
We may share your personally identifiable information with third party partners,
agents, representatives and contractors (including but not restricted to, shipping
& forwarding companies, webhosting companies, credit card processing companies,
logistics companies, jewelers, assemblers, data analysis firms, affiliates, third
party consulting or marketing firms and e-mail service providers). These third parties
only receive your personally identifiable information from R.Rajesh Exports if such
information is needed to provide their services, and they are not authorized to
use any personally identifiable information for any other purpose(s) other than
the purpose(s) set forth by R.Rajesh Exports. However, we are not responsible for
the privacy practices of other web sites or third parties. We provide third-parties
with your personally identifiable information only to the extent necessary to complete
the requested service, product or transaction.
In addition, the Site may contain links to other web sites and to third party service
providers. When you use certain features or functions of the Site, your Internet
browser may automatically be directed and opened to a third party web site and/or
your information may be furnished to a third party service provider for processing
and storage. Please be aware that unless explicitly stated on the Site, we are not
responsible for the privacy practices of other web sites or third party service
providers. We encourage you to be aware when you leave the Site and to read the
privacy statements of other web sites, including every web site that collects personally
identifiable information. This Privacy Policy applies solely to information collected
by the Site and does not cover information collected elsewhere.
For R.Rajesh Exports internal use:
We may review your personally identifiable information for accuracy and errors/
omissions (if any) but are not obliged to do so. Your personally identifiable information
may be used to conduct internal research on Site-users' interests, behavior, demographics,
and also for better understanding and improvement of effectiveness, performance
and usability of the Site and our promotional programs. Further, we may use this
information internally to improve the Web Site content, product offerings and marketing
and promotional initiatives.
Legal Compliance and Fraud Protection:
Without limitation of any other provisions of this Privacy Policy, we may collect
and share any information, including personal information, at our sole discretion,
to comply with all applicable laws, regulations, legal process or governmental requests,
or in order to investigate, prevent or take action regarding illegal activities,
suspected fraud, situations involving potential threats to the physical safety of
any person or as otherwise required by law. This includes exchanging information
with other companies and organizations for fraud protection and credit risk reduction.
We reserve the right to release information contained within our access logs concerning
any user of the Site when that user is in violation of our Terms of Use or other
published guidelines or partakes (or is reasonably suspected of partaking) in any
illegal activity. We also reserve the right to report any suspected illegal activity
to law enforcement for investigation or prosecution. Except as described in this
Privacy Policy, we will not disclose your personal information outside of R.Rajesh
Exports without your consent.
Customer Feedback/Referrals:
If at any time you provide feedback to R.Rajesh Exports or participate in any promotional
activities, we may post your feedback/responses on the Web Site. All such feedback/responses
shall on submission by you become the sole property of R.Rajesh Exports and we shall
be entitled to use it in any manner whatsoever. However, we will remove your personal
information contained in the feedback/response from our Web Site if you send a request
via e-mail to sales@rrajesh.co. If you refer one of our products to your
business associate, or when you e-mail a product to your business associate, through
our Web Site, you and your business associate's names and e-mail addresses will
be required to ensure that your business associate knows that you have requested
R.Rajesh Exports to send them the e-mail. In connection with such a referral, you
and your business associate’s e-mail addresses will only be used for this purpose
unless permission is otherwise granted.
Transfer of Information:
Information collected on this Web Site may be stored and processed in any country
in which R.Rajesh Exports or its agents maintain facilities and by using this Web
Site, you authorize R.Rajesh Exports to make any such transfer of your personal
and non-personal information for storage and processing outside of your country.
As part of any merger, sale of company assets or acquisition, as well as in the
event of insolvency, bankruptcy or receivership, personal and non-personal information
may be transferred as one of the business assets of R.Rajesh Exports. You grant
your express consent for R.Rajesh Exports transfer of your personal and non-personal
information in any such business transaction. If local laws applicable to you require
you to provide express consent in a particular form for a transfer as contemplated
herein, at the request of R.Rajesh Exports, you shall provide the same at no cost
to R.Rajesh Exports.
Data collection tools:
In addition to the information specified above, R.Rajesh Exports may collect information
about your use of the Site through electronic communications protocols and cookies.
As with most web sites you visit, R.Rajesh Exports may automatically receive personal
information from you as part of the communication connection itself, which often
consists of network routing information (where you came from), equipment information
(Internet browser type) and date and time. R.Rajesh Exports may also use cookies,
embedded URLs and embedded pixels to capture additional information.
IP Address:
R.Rajesh Exports collects and you consent to the collection of your IP address whenever
you visit the Web Site, to help diagnose performance of its servers, administer
and tune the operation of the Web Site, gather demographic information for aggregate
use, and track the date, duration of each session within the Web Site, analyze trends,
and track traffic patterns. Your IP address may also be used in combination with
your personally identifiable information for credit card fraud protection and risk
reduction.
Electronic Communications Protocols and Cookies:
R.Rajesh Exports may collect and you consent to the collection of non-personally
identifiable information through cookies, web logs, web beacons (also known as action
tags) and other monitoring tools. This non-personally identifiable information may
be used for better understanding and improving the usability, performance and effectiveness
of the Web Site and marketing initiatives. We may share or transfer non-personally
identifiable information with or to our affiliates, licensees and partners. Where
authorized by us, third parties may use cookies, R.Rajesh Exports web log files,
web beacons and other monitoring technologies to compile, aggregate statistics on
R.Rajesh Exports behalf.
Cookies:
"Cookies" are pieces of data or text files that are sent by a web server that are
saved by your internet browser and stored on your computer. Use of cookies is industry
standard and information contained in cookies will enhance your experience on the
Site. Cookies are used to analyze web page flow, evaluate promotions, deliver you
a personalized shopping experience, track visits from our partners/affiliates and
allow the use of our shopping cart. Cookies contain information that can later be
read by a web server in the domain that issued the cookie to you. R.Rajesh Exports
does not use cookies to collect or store any personal information, but they may
be tied to the personal information you knowingly choose to provide to us.
We may use two types of cookies - session cookies and persistent cookies - to enable
us to collect aggregate information on the usage patterns of the Site, such as what
areas of the Site are visited most often, so that we can tailor the Site to user
preferences. Session cookies exist only for as long as your Internet browser remains
open. When the session ends, the Internet browser is closed and the cookies go away.
Persistent cookies, in contrast, last from visit to visit. Persistent cookies are
saved on a visitor’s computer by the Internet browser and do not go away when you
exit your Internet browser.
You have control over cookies. Most Internet browsers can be set to refuse to accept
cookies, although this may affect your Internet experience, including your use of
the Site. You can also erase cookies that are already on your computer, block all
cookies or receive a warning before a cookie is stored. Please refer to your Internet
browser instructions or “help” screen to learn more about these functions. If you
choose to have your Internet browser refuse cookies, the Site may not function properly
for you.
Embedded Pixels/ Web Beacons:
The Web Site’s pages may also contain embedded electronic images or pixel technologies,
commonly referred to as web beacons. These web beacons allow R.Rajesh Exports to
track the number of users who have visited the Web Site’s pages and may also be
used to assist in delivering cookies on the Web Site. In addition, we may also include
beacons in our e-mail messages in order to track whether the message has been opened
or acted upon.
Embedded URLs:
R.Rajesh Exports may also use a tracking technique that employs embedded URLs to
allow use of the Site without cookies. Embedded URLs allow limited information to
follow you as you navigate the Site, but is not associated with personal information
and is not used beyond the session.
Third Party Advertising and Content Delivery:
R.Rajesh Exports may also use third-party advertising or content delivery companies
to serve ads or images on the Web Site. These third-parties may use web beacons
to save a cookie on your computer. This allows the third party to recognize your
computer each time you visit the Web Site or e-mails, and to compile anonymous information.
Security:
R.Rajesh Exports is committed to the protection of the personal information that
you share with us. We utilize a combination of security technologies, procedures
and organizational measures to help protect your personal information from unauthorized
access, use or disclosure. Whenever we transfer sensitive personal information over
the internet, we protect it using Secure Sockets Layer (SSL) encryption technology.
Certain personally identifiable information that you submit to us may, however,
not be encrypted during transmission, and with respect to such information R.Rajesh
Exports restricts access to such information to those employees who need access
to the information in order to do their jobs. Encryption technology makes it difficult
for your credit card information to be intercepted or stolen while being transmitted.
However, it is not possible to guarantee the security or integrity of information
disclosed online because no data transmission over the Internet is completely secure.
If a password is used to help protect your accounts and personal information, it
is your responsibility to keep your password confidential. If you are sharing a
computer with anyone, we suggest you log out before leaving the Site in order to
protect subsequent users from gaining access to your information.
We urge you to take every precaution to protect your personal data when you are
on the Internet. Because no physical or electronic security is impenetrable, you
recognize the inherent risk in the use of internet or such other data storage and
transmission networks in collection, storage, access and transfer of information.
By using the Site or e-mailing information to us, you agree to assume all risk in
connection with the information sent to us or collected by us when using the Site.
California Privacy Rights:
Pursuant to California Civil Code Section 1798.83, a California resident who has
provided personal information to a business with whom he/she has established a business
relationship has the right to request from that business information about whether
the business has disclosed personal information to any third parties for the third
parties’ direct marketing purposes. In general, if the business has made such a
disclosure of personal information, the business is required to provide a list of
all third parties to whom such personal information was disclosed in the preceding
calendar year, as well as a list of the categories of personal information that
were disclosed, upon receipt of a request by a California resident. However, under
the law, a business is not required to provide the above-described lists if the
business adopts and discloses to the public (in its privacy policy) a policy of
not disclosing personal information to third parties for their direct marketing
purposes unless the customer first affirmatively agrees to the disclosure, as long
as the business maintains and discloses this policy. Rather, the business may comply
with the law by notifying the customer of his or her right to prevent disclosure
of personal information and providing a cost free means to exercise that right.
How to Contact Us:
If you have any questions or suggestions regarding this Privacy Policy, or if you
have submitted personally identifiable information through the Site and would like
access to such information or to have that information corrected, please send an
e-mail to your relationship manager at R.Rajesh Exports or the R.Rajesh Exports
customer service department at sales@rrajesh.co or send a written request
to:
Changing your information:
If you would like to revise any of the personal information that you have provided
to R.Rajesh Exports while registering or using the Web Site, please send an e-mail
to your relationship manager at R.Rajesh Exports or to our customer service department
at sales@rrajesh.co and we will correct or update it after due verifications.
Subscribe/unsubscribe:
We want to communicate with you only if you wish to hear from us. There may be times
when you will have the opportunity to subscribe to an e-mail list or electronic
newsletter that will send information about the Site. You have the ability to change
your preferences and opt-out of receiving such communications. To opt-out of receiving
communications from R.Rajesh Exports : (1) select "unsubscribe" on our subscription
status page and enter the requested information; (2) make your request by contacting
your relationship manager at R.Rajesh Exports or by sending an e-mail to our customer
service department at sales@rrajesh.co; (3) Click the “unsubscribe” link
which is included at the bottom of our e-mail communications and hit send; or (4)
Contact us via the e-mail address that is specified in the e-mail communication.
If you are contacting us by e-mail to unsubscribe, please insert “UNSUBSCRIBE” in
the e-mail subject line and the body. If you unsubscribe, we will process your request
as soon as reasonably practicable, but in no event longer than ten days.
Governing Law and Jurisdiction:
All matters relating to this Privacy Policy and your access to, and use of, the
Site shall be governed by and construed in accordance with the laws of India, applicable
to agreements made and to be entirely performed within India, without resort to
its conflict of law provisions. You agree that the Courts of Mumbai alone and no
other courts shall have the jurisdiction to entertain and try any action at law
or in equity arising out of or relating to this Privacy Policy and/or the Site,
which shall be filed only in the courts located in India and you hereby irrevocably
and unconditionally consent and submit to the exclusive jurisdiction of such courts
over any suit, action or proceeding arising out of this Privacy Policy and/or your
use of the Site.